It should come as no surprise that labor is an integral part of hospitality. After all, the only thing keeping a prospective customer from ordering online from any number of competitors is the hospitality your employees can convey. Which makes it all the
Of the many holidays throughout the year where food and drink are part of the traditions, St. Patrick's Day provides a great opportunity for people to go out and celebrate with green everything - from clothes to beer to food. As St. Patrick's Day falls on a Saturday this year, there is no
Restaurants and bars are mainstays for having a good time, especially during holidays like St. Patrick's Day. You may know St. Patrick's Day is one of the biggest "Party Holidays" of the year, aside from New Year's Eve.
There are a few times throughout the year where people alter their eating habits to include certain foods. Summertime requires more picnic-like foods such as potato salad or hamburgers. For Thanksgiving, people are seeking more turkey and cranberry
Are you operating a nearly non-stop business? This is quite the undertaking -- demanding excellent leadership, foresight, and planning from management, as well as commitment, dedication, and flexibility
We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the
Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your
There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can
In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide
What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –