Whether you are in the restaurant industry or not, you might dream of opening a restaurant. But before you open the establishment’s doors, there are many details you need to consider. Luckily, we’re in the business of helping guide restaurants and hospitality
If you’ve read our previous posts The Ultimate Guide Part 1, you probably know that sales is the one thing that fixes everything. Part 2 of this guide focuses on how to grow your sales and the strategies behind selling that are easy to master.
If you’ve read our previous posts from ShiftNote, you probably know that we are the go-to for all things restaurant management. Whether it’s maintaining an efficient staff, recruiting the right team, implementing an effective system for managing shifts, innovating
The restaurant industry has experienced many dish and flavor trends throughout the decades. Some stick and some don’t, but staying ahead of the trends and betting on what will work can make your restaurant a leader in the market. One popular trend is the
Hiring the right business operations manager can make or break a business, particularly in the hospitality industry.
Common duties for a business operations manager are wide ranging and multifaceted. Business operations manager duties
In the front lines of a restaurant, your #1 focus is your customer and creating a memorable dining experience for them at your establishment. You have the ability to create deeper, even more memorable experiences if you understand who your customer is as a person, and how they are best communicated to. Mastering this "Art Of Hospitality" will ultimately get them to buy more from you
While back-of-the-house operations like employee shift scheduling are key to success, equally important are your restaurant marketing strategies.
It’s always a good time to freshen your promotional strategy, especially as only 50% of restaurant and hospitality businesses survive within the first five years. While it’s certainly possible to overcome this scary statistic, owning and operating a business does
Management is not an easy task. Each management style has its own pros and cons, but each employee also has their own preferred way of being managed. Often this can create issues in communication when managing employees and having accountability in the workplace. There is a little known secret to overcoming this roadblock - separating accountability and responsibility. While the terms may seem too similar to differentiate, understanding the difference can help your business improve and grow with excellent communication between management and employees.
Mother’s Day was first celebrated in America in 1908, and it was commercialized soon after with cards, gifts and taking Mom out to eat. Though the spirit of this holiday is to honor our Mothers and Grandmothers alike for their selfless sacrifices and unconditional