ShiftForce Blog

Management is not an easy task. Each management style has its own pros and cons, but each employee also has their own preferred way of being managed. Often this can create issues in communication when managing employees and having accountability in the workplace. There is a little known secret to overcoming this roadblock - separating accountability and responsibility. While the terms may seem too similar to differentiate, understanding the difference can help your business improve  and grow with excellent communication between management and employees.

Mother’s Day was first celebrated in America in 1908, and it was commercialized soon after with cards, gifts and taking Mom out to eat. Though the spirit of this holiday is to honor our Mothers and Grandmothers alike for their selfless sacrifices and unconditional

Here is the deal - often restaurants blame problems they are having on slow sales without looking at the reason behind the dip in profit. Some restaurant owners even resolve themselves to believing that their restaurant just has an ongoing sales problem, blaming the

 

Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue education on processes as well as signature items. This is not the best way to keep your team performing the highest level possible. Remember - restaurant staff training never ends! Here are some of our tips to improve your ongoing training program, shift planning, and management.

Employees are the backbone of any business, but particularly in the hospitality industry. Well-trained, passionate employees can make or break your business. Unlike hard skills, like how to use a POS system, soft skills like passion cannot be taught.

It should come as no surprise that labor is an integral part of hospitality. After all, the only thing keeping a prospective customer from ordering online from any number of competitors is the hospitality your employees can convey. Which makes it all the

Restaurants and bars are mainstays for having a good time, especially during holidays like St. Patrick's Day. You may know St. Patrick's Day is one of the biggest "Party Holidays" of the year, aside from New Year's Eve.

Are you operating a nearly non-stop business? This is quite the undertaking -- demanding excellent leadership, foresight, and planning from management, as well as commitment, dedication, and flexibility

We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your