ShiftForce Blog

Team management skills are crucial to run efficient and profitable shifts day to day. Sadly, many managers don’t see the value in these skills and neglect to practice them. Here’s one good reason to improve your team management skills - employee turnover. Poor management also leads to poor employee health, decreased productivity, reduced morale, and a damaged company reputation. Remember, employee’s don’t leave jobs, they leave poor managers. So, here’s 15 team management skills to focus on that will improve overall performance every shift! 

Every restaurant needs to have a great menu. But for great restaurant marketing, restaurants need to offer their guests more than just great food to be able to compete. Added value, genuine storytelling, and engaging marketing strategies are also essential for your restaurant to succeed. We’ll take a look at how you can add some magic to your restaurant’s marketing mix; creating a loyal base of customers that keep returning.

Many shift based industries such as restaurants, retail stores, and hotels (just to name a few) have a problem with employee no call no shows. These dreaded last minute dropped shifts usually leave managers in a frantic state of trying to get the shift covered while also handling all other normal responsibilities. It can be overwhelming to say the least. Keep reading to learn what to do when experiencing an employee no call no show AND how to prevent them for the future. 

Any successful manager knows that happy employees are what bring a business the most success. When employees are happy, that means increased employee engagement and productivity. Which leads to higher customer satisfaction - and ultimately more sales. Need ideas on increasing employee engagement? We’ve put together 10 employee contest ideas that will make shifts more enjoyable for employees and more successful for your business. As a bonus - these ideas also foster team communication. 

It’s back to school season yet again, which means families are busier than ever. Here comes the fall activities and parents turning into taxi cabs. And don’t forget about all the busy teachers grading homework and coaching football. How does this relate to your restaurant, you ask? Well, you can take advantage of the back to school season and increase your restaurant sales if you adjust your marketing! Keep reading to find out what works to increase sales during these busy bee back to school days.

Keeping up with what your competitors are doing is important in business. While you don’t have to follow every trend to the letter, it’s worth having an idea of what the trends in your industry actually are. If you’re wondering what’s changing in the hospitality world, take a look at these top 8 hospitality trends impacting the industry:

We all know being a manager comes with endless responsibilities. And I’m sure we can agree that scheduling employees is one of the most dreaded responsibilities of them all. Using paper calendars or Excel sheets that have to be constantly updated every time an employee needs to make a shift change (which happens too often in shift work) is a dying trend. Why?

 

Employee turnover. Every employer’s nightmare, amiright? If you think turnover rates are improving, I hate to break it to you, but you’re wrong. According to the Bureau of Labor Statistics, total turnover rates in 2018 were 44.3%. Yes, you read that right. But that’s an average of all the industries. Total turnover for the hospitality industry was 76.7% in 2018. If you’re internally crying right now from those statistics, don’t worry. Let me wipe those tears and fears away by explaining 10 common, but fixable, company turnover mistakes.

Sales forecasts can be stressful to say the least. But what if we told you that you could be focusing on less and achieving more? We've heard many theories over the best way to manage sales forecasts - some can be helpful, others not so much. Here at ShiftNote, we believe in Pareto's Principle - also known as the 80/20 rule. Trust us, this rule can be seen everywhere in a business. In fact, it's so prominent that it can and will help managers focus on the most important contributor to success (profits, of course)!