ShiftForce Blog

As a server, the majority of your income comes from tips. And we're sure you already know, you aren't just a server. You're a party host, you may host from time to time, you manage customer service requests, you have to upsell items, run here and there at the same time, you're never standing still! Every customer you come in contact with is judging you and hopefully pays you based on the service you provided them. Some will tip less than others, and hopefully, we can show you a few ways to reduce that number even more.

For managers who schedule shift-to-shift employees, there is a lot to be taken into consideration. Each week presents itself with new opportunities and challenges- shift changes, availability changes, time off requests, events where more or less staff is needed. You always want to make sure you have enough staff to meet the demands of each shift, but you also want to ensure you aren't overstaffing and increasing your labor costs.

Shift notes help keep everyone updated and provide a record of what happened. Knowing who, what, when, where, how, and why something happened is crucial for your shift-to-shift business' success. It's an easy way to record everyone in one location for managers to review. There's an old saying for someone starting their shift, "don't go looking for the fire until you've read the daily log notes." Something may be happening for a reason and before jumping right into a shift to take action, take a moment to absorb the information and get a sense of what's happening and why.

We're hoping you've already heard the news, ShiftNote is now ShiftForce! It's exciting stuff! If you're already a ShiftNote user, please don't worry. Your account isn't going away any time soon. ShiftForce is a newer, more powerful, more awesomer workforce management solution designed to help you accomplish even more than you could in ShiftNote.

As a manager, you wear a lot of hats. A jack of many trades, one trade you have to perfect is shift management. Anticipating trends, matching the volume to staff, and maintaining order between your staff and management team is paramount. Yet resources on shift scheduling are few and far between, making your job all the more difficult.

You're probably no stranger to the hiring process if you're a business owner or manager. That being said, as you look to fill positions that you may have created in order to follow post COVID-19 guidelines, or replace employees that found other work during the shutdown, you'll need a new hiring strategy. It's time to create your "new normal."