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Malayna loves the hospitality industry, event planning, social media and outstanding customer service. She has spent the last 25+ years inspiring both FOH and BOH staff members to perform at higher levels. Malayna is passionate about ShiftNote and how it can help grow your business and improve your day to day operations with shift to shift communication. When not at ShiftNote, Malayna enjoys spending time with her family, socializing and exploring new restaurants.
As a manager, you wear a lot of hats. A jack of many trades, one trade you have to perfect is shift management. Anticipating trends, matching the volume to staff, and maintaining order between your staff and management team is paramount. Yet resources on shift scheduling are few and far between, making your job all the more difficult.
What better way to celebrate Mother’s Day than to take your mother out for a special meal? This is the thought that many dads and children have when planning the best way to shower their mother with appreciation and affection for the holiday. Capturing Mother’s Day sales can be tricky with the
Feliz Cinco de Mayo! The holiday has gained popularity in the US and Canada for the delicious dishes and tasty frozen beverages. But the origins of this holiday go back further. The food traditions and history that helped establish the holiday outside of Mexico give us insight into why Cinco de
Note: We recently published a post on menu design. We thought we’d take it a step further and offer additional tips to make your menu design even better. Tune in!
As a restaurant leader, driving profits is your goal. While many areas of your
Valentine’s Day is a holiday full of love and adoration for that special someone in your life. One of the most common ways to celebrate this love is to go out for a nice meal and exchange presents, perhaps even experience a proposal or two! For restaurant owners, this holiday is not only about
Think of any situation from your personal or professional life that has gone sour. Most every instance stems from one thing… Lack of, or poor communication.
While the stores are slammed over the holidays, sometimes restaurants have a harder time drawing guests. ABC News reports 40% of a store’s annual revenue may come during the holiday shopping season, but restaurants might slowdown due to dining at home. While not every restaurant will
Veteran's Day is November 11th, a holiday that honors the brave men and women who fought for our country. Veterans are a rare breed of people that were willing to sacrifice everything for the good of the nation. While the holiday is an important one to say thank you to this
It is that time of year again, quite possibly everyone’s least favorite time of year (besides tax season). Daylight Savings Time ends on November 5th, meaning we all have to “fall back” and gain that extra precious hour of daylight (and of sleep!). With the irritation of waking up an hour earlier and being more tired than usual for a
Running a restaurant is not easy. Every year the challenges seem to increase from ways to get people in your door to how to train and retain your staff. Finding time to do the research to make the best decision for your business is difficult. Instead, leave it to the experts!