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The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.
One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way
It’s that time of year again for college students and other 20-year-olds to flock to the beach for a spring break getaway. While the vacation of partying and letting loose is a blast for your younger wait staff, dealing with a skeleton crew during the popular spring break period can quickly
Small business owners have a lot of challenges to overcome. In the recent years, healthcare changes have thrown many small businesses for a loop, causing them to set aside more cash flow to pay for the expense. Now minimum wage increases are the next big challenge that
Great communication is the cornerstone of any successful business, especially for restaurants. With that many employees and shifts moving through the restaurant, communication often falls through the cracks. Yet shift-to-shift communication is an incredibly valuable key to success.
ShiftNote’s headquarters are located in the Kansas City metro, so you can imagine how insane the home office has been with the Royals winning the World Series! The Royals win is changing how baseball is played and a lot of that is due to the outstanding communication the team has.