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For managers who schedule shift-to-shift employees, there is a lot to be taken into consideration. Each week presents itself with new opportunities and challenges- shift changes, availability changes, time off requests, events where more or less staff is needed. You always want to make sure you have enough staff to meet the demands of each shift, but you also want to ensure you aren't overstaffing and increasing your labor costs.
Shift notes help keep everyone updated and provide a record of what happened. Knowing who, what, when, where, how, and why something happened is crucial for your shift-to-shift business' success. It's an easy way to record everyone in one location for managers to review. There's an old saying for someone starting their shift, "don't go looking for the fire until you've read the daily log notes." Something may be happening for a reason and before jumping right into a shift to take action, take a moment to absorb the information and get a sense of what's happening and why.
Jingle Bells bring happiness and joy to kids and adults, but to anyone in a managerial role, it signals for the dreaded holiday season. It is an exciting time for family and fun for all, so it is important to stay connected to your team about the happenings and tasks needed to get done for a successful season beforehand.
There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can
In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide
For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you
Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you
You have probably heard the saying “Sell the Sizzle, Not the Steak.” This essentially means you should be selling the benefits of your product instead of the features, or selling people what they want as opposed to what they need. Anyway you say it, this phrase
Halloween is one of the most fun holidays throughout the year. People are looking for the best place to go where they can dress up, spend time with friends, and enjoy great drinks and eats. When you celebrate Halloween as a restaurant, you can take advantage of an
Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but this is a surefire way to frustrate employees to the point of poor performance. People are your most important asset! They drive your business and are the difference makers in a competitive market. One of the most important managerial duties is scheduling employees. As a scheduling manager, it is you who dictates where your most valuable assets are working and directly impacting your sales. Yet we know it can be difficult to dedicate the time you need for scheduling with everything else going on! To help you make the best scheduling decisions possible, here are five basic tips for scheduling employees.