Let’s face it – success for the wait staff is all about the tip count at the end of the night. Since their pay is based on tips, the great waiters will do everything they can to make the experience of the customer as great as possible in an effort to improve their tips every day. Besides triple checking to make sure their order is correct and serving them throughout the night so every request is met in a timely manner, there are many things servers can do to enhance the customer experience and make better tips.
Trying to go to work and make money based on performance alone is not easy, especially if you have a lot going on in your personal life or if another person on staff has made your life more difficult. We all have those days at work; the important thing to remember is to leave it at the door and showcase gratitude. Being more grateful and showcasing a happy and helpful demeanor will help you make more money in your shift. If you can be entertaining as well, that will greatly help improve your tip amount. Some servers don’t have the entertainment bone in them, however, so as long as you are grateful and happy to serve, you will see larger tips.
There are numerous studies that show when a waiter or waitress gives the customers a taste of their personality, they receive higher tips. Here are some strategies to accomplish it:
Not only should you showcase your personality, but you should also personalize the dining experience based on the customers at your table. Many employees do this over time with their regular customers, but try to find something to make it a personal experience every time.