
ShiftForce Blog
Posts by:
Matt Thompson
Matt has let his lifelong passion of food and people lead him to 15 amazing years as a restaurant manager and another 9 years working as a Director with a major food service distributor. He has channeled this passion to help create and run ShiftNote. When he's not dominating the food service industry, he's spending time with his 4 children and cheering on the Tigers as a Mizzou Alumni.


10 Easy Employee Recognition Ideas for Shift Workers
In shift-based industries—like restaurants, hotels, and manufacturing—recognizing employees can feel like one more task on an already packed list, but here’s the truth: recognition doesn’t have to be complicated. A little appreciation can go a long way toward boosting morale, reducing turnover, and creating a workplace where people actually want to show up.

How Internal Communication Powers the Guest Experience at Your Hotel
Running a hotel is a little like conducting an orchestra—every section has to come in on cue, or the whole thing falls apart. One missed note, one misread shift schedule, and suddenly you've got a front desk scrambling, housekeeping short-staffed, or a restaurant that’s backed up when guests just want to relax.

Seasonal Scheduling: Preparing for Summer Jobs at Water Parks and Amusement Parks
For businesses like water parks, amusement parks, and summer resorts, the peak season brings an influx of guests, making efficient scheduling essential. Meeting the needs of seasonal employees, who are often high school or college students, and adapting to changes in weather are vital to staying profitable.

Organizational Behavior in Restaurant Chains: Building a Culture of Success
The restaurant industry is fast-paced, competitive, and constantly evolving. While great food and efficient service are critical, organizational behavior—the way people interact, work together, and respond to leadership—can make or break a restaurant chain’s success.

10 Easy Employee Appreciation Ideas You Can Use Today
Employee appreciation isn’t just a feel-good initiative—it’s a business strategy. When employees feel valued, they’re more engaged, productive, and loyal to your company. Whether you run a restaurant, hotel, or any shift-based business, showing appreciation doesn’t have to be expensive or complicated. Here are 10 easy employee appreciation ideas you can start using today!

8-Hour Rotating Shift Scheduling: How to Build the Perfect Schedule
Creating an 8-hour rotating shift schedule can be challenging but it's essential for businesses that operate around the clock. From ensuring fair workloads to maintaining employee satisfaction, a well-designed schedule can make a significant difference in productivity and morale. This guide will help you build the perfect schedule while addressing common challenges and highlighting the benefits of using scheduling software.

10 Tips for Employee Engagement at Restaurants: Free Guide
Employee engagement is more than just a buzzword in the restaurant industry; it’s the secret sauce that can turn a good restaurant into a great one. Engaged employees are more productive, provide better customer service, and are more likely to stay with your restaurant long-term. For restaurant managers, fostering a culture of engagement can be a game-changer, leading to higher profits, smoother operations, and a more cohesive team.

Reducing Employee Turnover in Restaurants: Interventions, Conversations, and Retention
Employee turnover is a significant challenge in the restaurant industry, where the fast pace and demanding environment can often lead to burnout and dissatisfaction. Reducing turnover isn’t just about keeping employees longer; it’s about creating a workplace where they want to stay.

Managing Employee Engagement and Turnover in the Restaurant Industry
The restaurant industry is notorious for its high employee turnover rates, which can significantly impact a business's bottom line. According to the National Restaurant Association, the turnover rate in the restaurant sector is nearly double that of other industries. Whether you are a restaurant manager or owner, we'll give you strategies to manage employee engagement and reduce turnover in your restaurant.