Building Habits with Your Manager Logbook
A manager logbook isn’t just a place to jot down what happened during a shift—it’s one of the most powerful tools you have to build consistency, improve communication, and make better decisions over time.
Posts about:
Employee Management Software
Automating Employee Schedules for Better Outcomes
In any shift-based business, the schedule isn’t just a calendar—it’s the heartbeat of the operation.
Improving Sales Performance - Be Kind and Get Paid
There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can
How Customer Service Skills & Goodwill Drive Sales
In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide
Staff Scheduling for the Holidays
For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you
The Importance of Sales Forecasting Methods
Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you
Sell the SIZZLE, Not the Steak: Increase Restaurant Sales
You have probably heard the saying “Sell the Sizzle, Not the Steak.” This essentially means you should be selling the benefits of your product instead of the features, or selling people what they want as opposed to what they need. Anyway you say it, this phrase
How to Use Halloween to See Spookily-Good Restaurant Sales
Halloween is one of the most fun holidays throughout the year. People are looking for the best place to go where they can dress up, spend time with friends, and enjoy great drinks and eats. When you celebrate Halloween as a restaurant, you can take advantage of an
Scheduling Secrets Revealed - 5 Secrets to Success
Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but this is a surefire way to frustrate employees to the point of poor performance. People are your most important asset! They drive your business and are the difference makers in a competitive market. One of the most important managerial duties is scheduling employees. As a scheduling manager, it is you who dictates where your most valuable assets are working and directly impacting your sales. Yet we know it can be difficult to dedicate the time you need for scheduling with everything else going on! To help you make the best scheduling decisions possible, here are five basic tips for scheduling employees.
Birds of a Feather - 4 Restaurant Recruitment Strategies
The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.