Shift-to-shift businesses heavily rely on effective and efficient communication. Without effective communication, shift changes, swaps, drops, updates, you name it, fall through the cracks and people are left wondering what was, and what could've been. Improving your team's shift-to-shift communication shouldn't be a daunting task. It should be a welcomed opportunity to find where you currently stand, how you can improve, and how you can run a more efficient shift-to-shift business.
Team management skills are crucial to run efficient and profitable shifts day to day. Sadly, many managers don’t see the value in these skills and neglect to practice them. Here’s one good reason to improve your team management skills - employee turnover. Poor management also leads to poor employee health, decreased productivity, reduced morale, and a damaged company reputation. Remember, employee’s don’t leave jobs, they leave poor managers. So, here’s 15 team management skills to focus on that will improve overall performance every shift!
Within any industry that manages multiple staff members and sometimes even multiple locations, inefficiencies are everywhere and communication breakdowns happen for a variety of reasons.
Does your business experience one or many of the following issues?:
Great communication is the cornerstone of any successful business, especially for restaurants. With that many employees and shifts moving through the restaurant, communication often falls through the cracks. Yet shift-to-shift communication is an incredibly valuable key to success.