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Matt has let his lifelong passion of food and people lead him to 15 amazing years as a restaurant manager and another 9 years working as a Director with a major food service distributor. He has channeled this passion to help create and run ShiftNote. When he's not dominating the food service industry, he's spending time with his 4 children and cheering on the Tigers as a Mizzou Alumni.
In shift-based industries—like restaurants, hotels, and manufacturing—recognizing employees can feel like one more task on an already packed list, but here’s the truth: recognition doesn’t have to be complicated. A little appreciation can go a long way toward boosting morale, reducing turnover, and creating a workplace where people actually want to show up.
Running a hotel is a little like conducting an orchestra—every section has to come in on cue, or the whole thing falls apart. One missed note, one misread shift schedule, and suddenly you've got a front desk scrambling, housekeeping short-staffed, or a restaurant that’s backed up when guests just want to relax.
For businesses like water parks, amusement parks, and summer resorts, the peak season brings an influx of guests, making efficient scheduling essential. Meeting the needs of seasonal employees, who are often high school or college students, and adapting to changes in weather are vital to staying profitable.
The restaurant industry is fast-paced, competitive, and constantly evolving. While great food and efficient service are critical, organizational behavior—the way people interact, work together, and respond to leadership—can make or break a restaurant chain’s success.
Employee appreciation isn’t just a feel-good initiative—it’s a business strategy. When employees feel valued, they’re more engaged, productive, and loyal to your company. Whether you run a restaurant, hotel, or any shift-based business, showing appreciation doesn’t have to be expensive or complicated. Here are 10 easy employee appreciation ideas you can start using today!
Creating an 8-hour rotating shift schedule can be challenging but it's essential for businesses that operate around the clock. From ensuring fair workloads to maintaining employee satisfaction, a well-designed schedule can make a significant difference in productivity and morale. This guide will help you build the perfect schedule while addressing common challenges and highlighting the benefits of using scheduling software.
Employee engagement is more than just a buzzword in the restaurant industry; it’s the secret sauce that can turn a good restaurant into a great one. Engaged employees are more productive, provide better customer service, and are more likely to stay with your restaurant long-term. For restaurant managers, fostering a culture of engagement can be a game-changer, leading to higher profits, smoother operations, and a more cohesive team.
Employee turnover is a significant challenge in the restaurant industry, where the fast pace and demanding environment can often lead to burnout and dissatisfaction. Reducing turnover isn’t just about keeping employees longer; it’s about creating a workplace where they want to stay.
The restaurant industry is notorious for its high employee turnover rates, which can significantly impact a business's bottom line. According to the National Restaurant Association, the turnover rate in the restaurant sector is nearly double that of other industries. Whether you are a restaurant manager or owner, we'll give you strategies to manage employee engagement and reduce turnover in your restaurant.
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