Shift notes help keep everyone updated and provide a record of what happened. Knowing who, what, when, where, how, and why something happened is crucial for your shift-to-shift business' success. It's an easy way to record everyone in one location for managers to review. There's an old saying for someone starting their shift, "don't go looking for the fire until you've read the daily log notes." Something may be happening for a reason and before jumping right into a shift to take action, take a moment to absorb the information and get a sense of what's happening and why.
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You're probably no stranger to the hiring process if you're a business owner or manager. That being said, as you look to fill positions that you may have created in order to follow post COVID-19 guidelines, or replace employees that found other work during the shutdown, you'll need a new hiring strategy. It's time to create your "new normal."
What is an on the job training program and why do you need it? Let’s start with the universal fact that high employee turnover negatively impacts a business. How do you reduce employee turnover? One way is to have an on the job training program set up. Investing the time and money to create an on the job training program means you’re investing in your employees. You know, the people who make your business happen! It doesn’t matter how big or small your business is, creating and implementing an on the job training program will benefit you.
We all know being a manager comes with endless responsibilities. And I’m sure we can agree that scheduling employees is one of the most dreaded responsibilities of them all. Using paper calendars or Excel sheets that have to be constantly updated every time an employee needs to make a shift change (which happens too often in shift work) is a dying trend. Why?
Sales forecasts can be stressful to say the least. But what if we told you that you could be focusing on less and achieving more? We've heard many theories over the best way to manage sales forecasts - some can be helpful, others not so much. Here at ShiftNote, we believe in Pareto's Principle - also known as the 80/20 rule. Trust us, this rule can be seen everywhere in a business. In fact, it's so prominent that it can and will help managers focus on the most important contributor to success (profits, of course)!
Hello Summer, we missed you. Summer is the season of sunshine and sales, am I right? As a restaurant, it's VITAL to be prepared for these amazing months since summer is a big opportunity to capture more sales. A good way to kickstart your sales is to use Memorial Day to its fullest. Usually when you start out strong, you can finish strong!
There are several things that will make or break the customer experience. From menu selection to wait staff performance, there are a multitude of factors that will play into whether a customer decides to become a patron of your establishment. While it is impossible to make everyone happy all the